Opting out

Key questions about opting out

Should you opt out?

A company pension is a valuable benefit, and it can make a lot of sense to stay opted in. But you'll be given a month to decide if you want to stay in or opt out.

Remember, if you decide to opt out, you’ll miss out on any any extra money you get from Telefónica and tax benefits from HMRC.

If I opt out, does that mean I’m out for good?

No. Roughly every three years, if you still meet the criteria, you will be automatically re-enrolled. Your employer will let you know when this is going to happen.

What if I want back in before three years comes around?

Your employer has to give you the opportunity to rejoin, but you may have to wait up to 12 months before you can do this. Ask your employer for more details.


You'll have a month to opt out

When you become a member of The Telefónica UK Pension Plan, Standard Life will contact you to confirm your membership and plan number. They'll also send you information about accessing online servicing, which you can use to manage your pension online.

Once Standard Life have confirmed your membership, the quickest way to opt out is online through online servicing. Or you can opt out over the phone on 0345 272 8837. Calls may be monitored and/or recorded to protect you and us, and help with our training. Call charges will vary.

online servicing