• Contact us

Contact us

If you’ve got questions about your company pension, then you’ve come to the right place to find out more.

Manage your pension online

You can manage your pension online or on your smartphone or tablet. You can see what your pension is worth, find out how much you and your employer are paying, change or view your investments, and change your personal details.

Log in to online servicing

Speak to someone


Queries about joining the company pension

If you haven’t joined the company pension yet, and would like information about the pension

Your HR department

Payment queries

For queries about how much you or your employer are paying

Your HR department

Switching investments

For queries about your investments and changing your options

Standard Life
0800 634 7479
Monday - Friday, 9am-5pm

Accessing your pension money

You need to be 55 (may be subject to change) before you can access your pension savings. You can find out more about turning your savings into an income in the approaching retirement section of the website

Standard Life
0800 634 7479
Monday - Friday, 8am-6pm

Any other queries

If you’ve got any queries that aren’t answered here

Standard Life
0800 634 7479
Monday - Friday, 8am-6pm

Call charges will vary.


You can't make any changes to your company pension or get answers to your questions by email.

This is because your pension details are private and we can't guarantee that any information in an email will be secure. There is no guarantee that any e-mail you send will be received or will not have been tampered with. You should not send personal details by e-mail.

But you can send us a secure message through our online services.

Log in to online servicing 

Writing to Standard Life

If you need to contact us in writing, please send your letter to:

Standard Life Assurance Limited
Standard Life House
30 Lothian Road

How to complain

We always aim to get our service right first time, so we’re sorry when things go wrong. If you have a complaint we want to hear from you so we can sort it out.